Terms of service
Last Updated: October 20, 2026
Welcome to Voriell.
This website is operated by Voriell. Throughout the site, the terms "we," "us," and "our" refer to Voriell.
By accessing our website, browsing our products, or making a purchase, you agree to the following Terms of Service, subject to applicable law.
1. General Conditions
Our online store is powered by Shopify.
You agree to use our website only for lawful purposes and not to engage in conduct that could damage our services, interfere with other users, or compromise website security.
We reserve the right to restrict access to our services where reasonably necessary to protect our website, customers, or business.
2. Product Information
Voriell offers supplements and wellness products intended to support everyday health and wellness routines.
We make reasonable efforts to provide accurate product descriptions, images, ingredient details, pricing, and availability.
However, product appearances and packaging may vary, and we may correct typographical errors or inaccuracies.
Customers are responsible for reviewing product labels, ingredients, warnings, and usage instructions before use.
3. Health and Wellness Disclaimer
Information provided on our website is for general informational purposes only and is not intended as personalized medical advice.
Our products are not substitutes for professional medical care.
You should consult a qualified healthcare professional before using supplements if you have a medical condition, take medication, are pregnant or nursing, or have concerns about product suitability.
Follow the directions and warnings on the product label. Individual experiences and results may vary.
Unless specifically supported by applicable regulatory approval, our products are not represented as treatments or cures for medical conditions.
4. Pricing and Payment
Product prices are displayed on our website and may change without advance notice.
Applicable taxes, shipping fees, and other checkout charges will be displayed where required before purchase completion.
Payment must be successfully authorized before an order can be fulfilled.
We reserve the right to correct genuine pricing errors and will notify affected customers if an order cannot be fulfilled at the incorrectly displayed price.
5. Order Acceptance and Availability
Placing an order does not guarantee acceptance.
We may decline or cancel an order where reasonably necessary due to product unavailability, suspected fraud, payment issues, or material listing errors.
If a prepaid order is canceled by us, we will issue any refund due for the canceled items.
6. Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy.
Delivery estimates are provided for convenience and may vary due to carriers, customs procedures, weather, holidays, or circumstances outside our reasonable control.
Please ensure your shipping information is complete and accurate.
We will assist with shipping problems and provide appropriate remedies as required by applicable law.
7. Returns and Refunds
Returns, refunds, damaged products, and applicable satisfaction guarantees are handled according to our Return and Refund Policy.
Any additional rights granted under applicable consumer protection laws remain unaffected.
8. Recurring Purchases
If we offer subscriptions or recurring purchase options, the applicable price, billing frequency, and renewal terms will be disclosed before purchase.
Customers may manage or cancel eligible recurring purchases according to our Purchase Options Cancellation Policy.
9. Intellectual Property
Website content, including our branding, graphics, designs, text, product photographs, and other original materials, belongs to Voriell or its respective rights holders.
Such content may not be copied, reproduced, distributed, or commercially exploited without appropriate authorization, except where permitted by law.
10. Customer Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login information.
Please notify us promptly if you suspect unauthorized use of your account.
11. Third-Party Services
Certain website features may be provided by third-party service providers, including Shopify, payment processors, and shipping companies.
These services may be subject to additional applicable terms and privacy practices.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Voriell will not be responsible for losses arising solely from circumstances outside our reasonable control.
Nothing in these Terms excludes liability that cannot lawfully be excluded or limits mandatory consumer rights, including rights relating to defective goods or legally required remedies.
13. Governing Law
These Terms are generally governed by the applicable laws of the State of Texas, United States, except where mandatory consumer protection laws or other applicable legal rules require otherwise.
14. Modifications
We may update these Terms of Service periodically.
Revisions will be published on our website with the updated revision date. Material changes will be communicated where required by law.
15. Contact Information
Questions about these Terms of Service may be directed to:
Voriell
Website: https://voriell.com
Email: contact@voriell.com
Phone: +1-945-241-3454
Address: 120 West CityLine Drive, Richardson, Texas 75082, USA
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM