Refund policy

Refund & Return Policy

At Futurevitallabs, customer satisfaction is important to us. If you experience an issue with your order, please contact us at support@futurevitallabs.com.

30-Day Return Policy

We accept eligible return requests within 30 days of delivery.

Because we sell wellness and supplement products, returned products must be:

  • Unopened and unused

  • In their original packaging

  • In resalable condition

  • With the original safety seal intact

For health, hygiene, and safety reasons, opened, used, or consumed products cannot generally be returned.

Before returning an item, please contact support@futurevitallabs.com with your order number and reason for the return. Do not send a return without first contacting us.

Damaged, Defective or Incorrect Products

Please inspect your order when it arrives.

If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible at support@futurevitallabs.com.

Please provide your order number and clear photographs of the product and packaging so our team can review the issue.

If approved, we may offer a replacement or refund, as appropriate.

Non-Returnable Items

We generally cannot accept returns for:

  • Opened or used supplements

  • Products with broken or removed safety seals

  • Products damaged through misuse or improper storage

  • Gift cards

  • Final-sale items where permitted by law

This does not limit any rights available to you under applicable consumer-protection laws.

Refunds

Once an eligible return has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method.

Your bank, credit card provider, or payment processor may require additional time to process and display the refund.

Original shipping charges are generally non-refundable unless required by applicable law or the return resulted from an error on our part.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

We cannot guarantee cancellation once an order has entered processing or has been shipped.

Contact Us

Futurevitallabs
Email: support@futurevitallabs.com
Business Location: United States